
Office Policies
Scheduling
Office visits are by appointment only, but we always make time for emergencies. However, we make every effort to see your child at the scheduled appointment time; and we ask you to afford us the same courtesy. Schools consider dental visits to be excused absences. We will give you a School Excuse letter for your child’s teacher upon request.
Pre – Appointments
We encourage you to pre-appoint your child’s next smile-care check-up during your visit. This is especially important if you want those desirable early morning and late afternoon appointment slots. Younger children should be seen in the morning because many are most cooperative then. This also enables us to work slowly and at a comfortable pace for your child. School-age children also are often most comfortable with morning appointments. However, many children may be fine with later appointments – depending on the planned procedures.
Cancellations
We are a small office that sees one patient at a time and your child’s appointment time is reserved specifically for him or her. But, we understand sickness and emergencies may keep you from attending a scheduled appointment. Should you find yourself unable to keep your appointment, please let us know at least 24 hours in advance. We will try to reschedule your child’s appointment at a more convenient time. Please understand the best appointment times are difficult to obtain with short notice.
Insurance
Everything we do at Hello Kids Dentistry is focused on your child and their oral health. We realize that each patient is unique and we strive for providing dental care that results in what is best for your child. Feel free to contact our office if your dental insurance company is not listed. Here at Hello Kids Dentistry, we would be happy to find out if your insurance company will cover dental services done at our clinic. Our experienced team will be happy to work with your insurance company to secure your dental benefits. We accept the following insurances:
Aetna PPO & DHMO
Ameritas
Anthem
Assurant (Sun Life)
Carpenters Trust
Cigna PPO & DHMO
Delta Dental
Dental Health Services
Dentemax
GEHA Connection Dental
Guardian
Healthcare Management Administrators (HMA)
International Longshore and Warehouse Union (ILWU)
LifeWise
MetLife
Molina Healthcare
Northwest Administrators
Premera Blue Cross
Principal
Provider One (Apple Health)
Puget Sound Electrical Workers (PSEW)
Regence Blue Shield
Retail Clerks (Premier Access)
Sheet Metal Workers
Smart Smile
United Concordia (Tricare)
United Healthcare
Zenith Administrators